At ConGlobal, taking care isn’t just a core value—it’s how we approach safety, quality, and continuous improvement every day. Our auto teams are held to the highest industry standards, ensuring that every vehicle is handled with precision and care. Each year, the Association of American Railroads (AAR) audits our facilities to certify that we meet their rigorous quality assurance standards. But we don’t wait for the official audit to measure our performance.

To drive operational excellence, our teams self-audit twice a week, using processes that mirror AAR standards. Every Friday, we review our results and make plans to improve, ensuring that we remain at the forefront of safety and efficiency. In addition, we’ve implemented phased training for frontline leaders on every stage of loading and unloading operations, reinforcing ConGlobal’s commitment to best-in-class processes.

This commitment to continuous improvement has delivered outstanding results, with three of our locations achieving exceptional AAR audit scores:

🏆 Alliance – 99.95% (Led by Santiago Arceo)
🏆 Milpitas – 98.56% (Led by Preston Armstrong & Francisco Nava) – Above industry standard!
🏆 Benicia – 98.36% (Led by Michael Ha)

These scores are a testament to the hard work and dedication of our teams, who go above and beyond to ensure safety, precision, and quality in every move.

To Santiago, Preston, Francisco, and Michael—along with the entire Alliance, Milpitas, and Benicia teams—thank you for setting the bar high and leading by example! Your efforts reflect what it means to take care of our people, our customers, and our business.

Let’s keep raising the standard together!